House rules

1. Check-in and Check-out

  • Check-in is available at any time, thanks to electronic locks or key boxes.
  • Check-out is by 10:00 AM. If you need a late check-out, please contact us in advance to check availability.

2. Parties and Events

  • Parties, events, and large gatherings are not allowed.
  • Do not exceed the maximum number of guests indicated in your reservation.

3. Pets

  • All apartments are pet-friendly.
  • Pets must be supervised, must not disturb others, and must not damage furniture or property.

4. Smoking

  • Smoking is strictly prohibited inside the apartment.
  • Where available, smoking is allowed only in designated outdoor areas.

5. Noise and Respect for Neighbors

  • Please keep noise to a minimum, especially between 10:00 PM and 8:00 AM, to respect the peace and rest of others.

6. Cleanliness and Waste

  • Please leave the apartment tidy upon departure.
  • Dispose of trash in the appropriate bins, following local recycling guidelines.
  • Do not leave dirty dishes or food out when checking out.

7. Safety and Responsibility

  • Always lock doors and windows when leaving the apartment.
  • Report any damage or issues immediately.
  • Guests are responsible for any damage caused during their stay.

8. Use of Spaces and Equipment

  • Use all appliances and equipment with care.
  • Do not move furniture or decorations without permission.
  • Follow the rules for using common areas such as gardens or terraces, if available.

9. Additional Guests

  • No unregistered guests are allowed without prior approval.
  • The number of guests must not exceed the one indicated in the booking.

10. Emergencies and Contacts

  • In case of emergency, contact the number provided at check-in.
  • Useful emergency numbers (police, fire department, ambulance) are listed in the apartment manual.